All Resources
Articles, events, webinars, case studies, guides, and more
Industry Insights
Why Beneficiary Verification Matters in Life & Annuity Claims
Digitizing claims should not mean allowing anyone to initiate a beneficiary claim. This article explains why separating death notification from beneficiary verification helps reduce competing claims, operational rework, and customer frustration.
June 11, 2026
A Note for Carriers: The Executive Distance Problem
Claims teams see customer frustrations and process gaps long before they show on a dashboard. Brent Williams shares why connecting with the front lines may be the most important leadership skill in insurance.
June 9, 2026
Behind the Claims: Meet Jes Vargas, Director of Product & Solutions
Jes Vargas shares how her claims experience and passion for solving complex problems help carriers create clearer, more thoughtful claims experiences.
May 26, 2026
Case Studies
Expert Guides & Resources
The 2026 Blueprint for Modern, Compassionate, and Connected Claims
Perspectives from 20+ industry experts on the future of claims, covering proactive outreach, AI, workforce trends, and transformation strategies.
From Chaos to Clarity: A Guide to Correspondence Standardization
Learn how correspondence standardization can reduce template sprawl, improve compliance, and free your examiners to focus on what matters most.
Events & Webinars
Claimversation: The AI Vendor Checklist for Claims Leaders
May 21, 2026
May 6, 2026
Claimversation: Claims Mistakes Every Carrier Makes (And How to Fix Them)
April 21, 2026